We cover all major brands of laptops and tablets—including Windows, MacBooks, iPads, Android devices, and Chromebooks. If it’s business-critical, we likely cover it. We are also concurrently expanding into more categories. Don’t hesitate to contact us if you would like us to cover a new type of product.

Neighbors has several advantages over OEM extended warranties. Firstly, Neighbors offers a higher share of revenue to channel partners. Additionally, Neighbors policies can be incorporated into value-added bundle sales, allowing channel partners to earn additional margins. In mixed-OEM, multi-vendor deployments, Neighbors is superior as there is only one place needed to file claims. Neighbors also offers highly competitive pricing and often carries better benefits, such as zero-dollar deductibles and unlimited claims. Lastly, Neighbors provides an all-digital, best-in-class enterprise warranty experience, accessible via any device, at any time, and from anywhere.

We cover the full purchase price of the product as indicated at the time of policy purchase. For example, if you file a claim for damage or a malfunction that is covered under a Neighbors policy, we will first attempt to repair the product. If the device is repairable, the corresponding cost of the repair will be recorded against the policy. On the other hand, if we cannot repair the device, we will issue you a payment equal to the full purchase price.

We’ll replace it at its original value (minus prior claim costs). No market depreciation—just fair, full coverage.

Yes—within 30 days of final delivery. Early enrollment locks in better protection and pricing.